Stardraw Assistant is a free, AI-powered help tool built directly into the Stardraw.com website. It answers your questions about our software — instantly, in your terms, in your own language — without you having to search through documentation or wait for a support ticket to be answered.

Look for this icon at the top of any page on www.stardraw.com. Click it to open the Assistant panel and start typing. Anyone who is registered and signed in at www.stardraw.com can use it, at no extra cost.

Stardraw Assistant draws on Stardraw.com's own knowledge base and documentation to answer questions across all things Stardraw.com — from how a feature works or why something isn't behaving as expected, to licensing, purchasing, and account questions. It's built on years of accumulated documentation and real customer questions from the field, so it already understands the issues users actually run into, not just the theory.

Ask a question exactly as you'd ask a colleague, and Stardraw Assistant will give you a direct answer with a link back to the relevant help article or reference video — video links are deep-linked to the exact moment that answers your question. It also remembers the conversation as you go, so you can ask a follow-up without repeating context.

Questions asked through Stardraw Assistant are logged for training and support purposes, so it (and the Stardraw.com team) can keep improving the answers it gives over time.

Stardraw Assistant handles the vast majority of common questions, but it isn't a replacement for the Stardraw.com support team. If it can't resolve your issue, you can still reach out to Stardraw.com support directly in the usual way — for example, by emailing techsupport@stardraw.com.